Setting up a CNAME record for any one of the domains or subdomains you've got in the hosting account allows you to direct it to a different domain/subdomain. The forwarded domain name will lose all of its records - A, MX etc, and will take the records of the domain address it is being redirected to. In this light, you simply can't create a CNAME record to direct your domain name to a third-party provider and maintain a working email service with the first hosting company. Additionally, it is very important to know that a CNAME record is always a string of words and never a number as it's often confused with the A record of the domain name being redirected. One of the main uses of a CNAME record is to direct a domain address that you own through one company to the servers of another company assuming you have set up an Internet site with the latter. That way, the site will appear under your own domain address, not under some subdomain provided by the third-party provider.
CNAME Records in Shared Website Hosting
If you have a shared website hosting plan from our company and you wish to create a CNAME record, it will take you only a few clicks to do it. You can access the DNS records for all domain names and subdomains hosted inside your account via the Hepsia CP offered with each and every plan and adding a new record is as easy as clicking on a button, picking out the type, that will be CNAME in this case, entering the actual record value and saving the change. If you've never added such a record before, you will discover a Help section with a detailed video tutorial you can watch, or you can simply contact us and we'll assist you with this task. If you have set up a site via another provider, you want to use a private URL for your webmail or you would like to designate a subdomain to be used with the services of a different company, such as Google Apps, all it takes is setting up a CNAME record with a couple of mouse clicks inside your Control Panel.
CNAME Records in Semi-dedicated Hosting
If you have a semi-dedicated server through our company and you want to set up a CNAME record, it will require just a few clicks to complete this task. The plans are managed via our in-house built Hepsia hosting CP where you will discover a section committed to the DNS records of the domains and subdomains hosted inside the account. To create a CNAME record, you will simply have to select the record type and the hostname (domain or subdomain), type where the latter will be directed to and save the change. The new record is going to be active almost right away in our system and will propagate worldwide within several hours. Modifying or deleting an existing CNAME record in the account is equally simple and easy and takes a click. In the event you experience any troubles, you can go through our in-depth help article, check out the short video on the topic that we have added in the Control Panel, or simply contact us for help.