If you have never had a web hosting account or you’re switching companies and the new one deploys an account management console that you haven’t seen before, you may get puzzled about how to carry out a given task in your account or on your personal computer. For this reason, lots of companies have created a knowledge base, which includes the most frequent enquiries and problems associated with the specific platform they use, rather than adding only some generic info. This sort of knowledge base will permit you to find the desired info swiftly and easily, so you won’t have to devote loads of time and effort to issues that may require something as elementary as clicking a button or ticking off a check box. Thus, not only can you get things done, but you can also get to know a lot of new and important details, both about the way you can administer your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
If you’ve purchased your first shared website hosting plan through our company or have moved your site over to us, you will get accustomed to our services and our custom Hepsia Control Panel very quickly as we have prepared an extensive web-based knowledge base where you can find all the info that you may ever need – both general info regarding the web hosting service as a whole and more specific info about the different features that you can use and the problems that you may experience. The articles themselves are located in two places. The entire article list is accessible through the Help section of the Control Panel. You can access relevant articles about the different features in each and every section of the Control Panel too. You can get to know how to accomplish more or less everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer exhaustive instructions, so you won’t ever become disoriented on account of an unclear text. Of course, if you run into a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can get in touch with our client care staff 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated hosting packages include comprehensive online documentation where you will see info about all the functions that our custom Hepsia hosting Control Panel comes with, along with solutions to various questions and obstacles that you may encounter. All installation manuals feature elaborate instructions, which goes to say that you will not need to worry about skipping something if you aim to export a database, for instance. The troubleshooting articles cover a number of potential reasons for given issues and the solution for each of them, so if you aren’t able to send emails although you have the right outgoing mail server settings, for example, you can swiftly see what the reason for this could be and recover the issue with a few clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find relevant articles in each of its sections. In case you’d like to check out all help articles, you can use the Help menu, which is located in the upper right corner of the page.