If your hosting service provider supplies live chat support, you'll be able to speak with a representative live and learn useful information or get a problem resolved promptly. The main advantage of using chat compared to calling to consult with a live person is that you'll need just a computer with web access, therefore you won't pay any fees when you're in a different country or state. What's more, it'll be a lot quicker to copy and paste data such as domain names, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the telephone. The live chat is also a considerably faster solution to contact the website hosting supplier's support team as compared to using a ticketing system. Last, but not least, if some trouble requires more time to be dealt with, you're able to do something else entirely while you wait for guidance on the live chat, which means that you will not waste time - something that is impossible when you are on the phone.
Live Chat Support in Shared Website Hosting
As a part of the support services that we offer for all of our shared website hosting packages, we've live chat support which is online twenty-four seven, even on holidays. You will be able to contact us regardless if you already have an account or not, considering that we will help you with almost anything, ranging from supplying you with common information about our solutions if you aren't our client yet and you are thinking about purchasing one of the packages, to helping you with installing an email account in an e-mail client. Some problems are more technical and time-consuming, therefore you will have to take advantage of the ticketing system which is incorporated into the Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we offer is online every single day, even on holidays and weekends. It is the most effective way to find out more details about our semi-dedicated hosting packages if you don't have an account yet or to have some issue resolved if you are a client and our customer support agents will assist you quickly regardless of the time of the day you join the chat. If you're unsure which plan is more suitable for your web sites, in case you need a piece of advice whether you should obtain a certain upgrade and how to order it or in case you experience troubles setting up an e-mail account on your machine, you can get in touch with us and we'll provide you with the needed info at once. The live chat is accessible even after our phone lines are off for the day, which means that if you have an account with us, you can rest assured that you'll always receive prompt help with any kind of question or issue that pops up.