Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn very fast the ideal way to edit a document or transfer a database from our variety of how–to video classes.

  • Ticketing System
  • A Ticketing System

  • Our customer support is online night and day to reply to your technical requests. Expect a solution within maximum 60 minutes after you have completed your ticket.

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Types of Guidance

  • Shared Hosting Support
  • Shared Website Hosting Help

  • If you need support managing your shared website hosting packages account, or need more resources for your sites, just simply let us know and we’ll give you the optimal reply.

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  • VPS Hosting Support
  • VPS Help & Support

  • In case you encounter troubles managing your SolusVM admin interface, or with any of the apps the VPS comes pre–configured with, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any issues with your semi-dedicated server or need help with a particular project, don't think twice to contact our trained staff of customer support engineers. They are on hand 24/6, prepared to help you.
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