Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center included in our Web Site Control Panel features a collection of help articles and regularly asked questions. Aimed at solving any common issue that you may possibly face, they are written by our support team of seasoned techs.

  • Top quality support service

  • How–To Videos

  • If you would rather see how an action is fulfilled or how a problem is solved, rather than just reading about it, examine our selection of how–to video tutorials. They cover a variety of issues and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer support service with a one–hour ticket response guarantee. A group of skilled tech support engineers will be online for you to answer all the questions that you could have. During non–busy hours, a response will be offered in even less than twenty minutes.