1 hour ticket response
We are focused on giving a swift and appropriate solution to each tech support ticket posted by a client. Our experienced support staff representatives will examine your problem and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average response time has proved to be 20 minutes.
A First–Rate Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your queries whenever you require help. Most of our customer support engineers have lots of years of experience in the shared website hosting packages arena, which implies that you can always depend on swift and detailed answers to your concerns.
An Intuitive Help Center Section
Integrated into the Web Site Control Panel is an easy–to–browse Help Center section, which includes different sources of information. You can search through a routinely updated knowledge base featuring web hosting account management articles and website management articles, watch the step–by–step video tutorials or check the F.A.Q. repository.
