Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our technical support staff is available round the clock to take care of each of your help inquiries. Every single ticket you submit to us is going to be taken care of within less than 60 minutes. If your issue requires aid from one of our administrators, we will send the ticket to the technician on duty and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Qualified Technical Assist Service

  • We deliver 24/7/365 customer support through a ultra–fast ticketing application built into your Control Panel. You could write to us whenever you want about any of the programs that come installed in advance on your virtual server, including the chosen Operating System, the server management panel and our in–house made Web Site Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Site Control Panel that is included free–of–charge with your virtual server, you’ll discover a content rich Help section, that includes all that you should have knowledge of when supervising your web sites and software packages. We have incorporated a wide array of how to articles and video courses that show the general website supervision tasks in an easy to comprehend fashion.